Rude reception experience marred our family visit.

* Clean room
* Spacious bathroom
* Excellent air conditioning
* Attentive staff

* Stained towels
* Noisy surroundings

Is it hype or the real deal?

The location was great, with a friendly staff that remembered my name! I enjoyed a comfy bed in a big room, along with a tasty breakfast variety.

We had issues with cleanliness, and checking in took way longer than expected, adding stress to our arrival!

We appreciated the hotel's location, close to public transport and grocery stores. The spacious rooms were perfect for our large family, including our three dogs, making our stay comfortable. Parking was a plus, and we enjoyed easy access to the city.

My wife says that the breakfast service could be improved.

The place was easy to find and close to tram stations, making our city adventures a breeze. We loved the comfortable and quiet room. The breakfast hit the spot. We also enjoyed mountain biking and some ecotours nearby, which added to a fantastic trip.

We faced issues with the breakfast quality during our stay. The coffee machines didn't work properly, which was frustrating as we relied on that for our morning caffeine fix.

exceptional staff made us feel at home with their kindness while offering invaluable tips

The hotel Raffaello impressed us with its immaculate cleanliness, spacious rooms, and delightful breakfast. The staff truly went above and beyond to make our stay comfortable and enjoyable.

the staff was warm and welcoming the restaurant served delicious meals with a great variety. location was practical with easy access to shops and a tram stop nearby 😊

no complaints about the stay

I had a pleasant surprise with my stay, as the room was clean and comfortable, and the breakfast, despite being small in variety, was okay if you kept your expectations realistic about typical Italian offerings.

Quiet nights ensured restful sleep, complemented by comfortable beds despite their separation. A big plus is the free parking and proximity to a local market, which offered a refreshing departure from typical tourist experiences. However, the room's thin walls were an issue. conversations and toilet sounds from neighboring rooms disrupted our stay. The lack of fruit variety at breakfast was disappointing as well, cutting into an otherwise nice meal experience.

Do recommend for a cursory stop

Clean room, comfortable bed, modern bathroom with all the necessities. I enjoyed having a delicious breakfast and free private parking that made it easy to explore the vibrant area nearby.

It was just a fine choice for an overnight stay in Florence with good value. The staff was incredibly attentive and always remembered my name. Bring some earplugs if you're sensitive to noise at night.